Highlands Insurance
Company, in liquidation
Liquidation
Order: 10/29/2021
In The District
Court of Travis County, Texas 53rd Judicial District
Case No.
D-1-GV-03-004537
The
California Insurance Guarantee Association (CIGA) has received the claim
records from the liquidator and is processing claims.
Frequently Asked
Questions
What is CIGA?
CIGA is a statutory agency that handles the claims of insolvent
member companies in California. If your insurance company goes out of business
and the statute applies CIGA will handle any claims.
CIGA is a non-profit association created by the legislature to pay
certain claims in the event that an insurance company
becomes insolvent. CIGA is not an insurance company, it does not issue
policies, collect premiums or otherwise stand in the shoes of an insolvent
insurance company. We exist solely to pay covered claims when an insurer becomes
insolvent.
When is CIGA
responsible for a claim? Does CIGA have my claim?
An insolvency must be ordered by the Court. The Court sets the date
CIGA takes over the claims. It can take a few weeks for CIGA to get all the
data from the company imported to our system.
I have legal
bills from before the insolvency that were not paid.
Legal expenses incurred prior to the liquidation date are not a
covered item with CIGA. They may be handled by the liquidator of the liquidated
insurance company. You may need to file a proof of claim (POC) with the
liquidator/estate.
What does
"liquidation" mean.
Liquidation is similar to a bankruptcy.
Except in the case of insurance companies, the process is managed by state
courts and state insurance departments within the domiciled state of the
liquidated insurance carrier.
We have a
default judgment against the insured, will you pay the judgment?
Once CIGA receives your claim from the liquidator, you will be
contacted by the adjuster to discuss this issue. CIGA will take down your
contact information and questions so that someone can contact you upon receipt
of the file. CIGA does not pay default judgments, but this can often be cured.
Your adjuster will assist you once we have your file.
How soon will
I get a call back from an adjuster?
The adjuster assigned to your claim will contact you as soon as
possible after receiving the claims information. You may also contact CIGA's main phone number
(818) 844-4300. Please assist us by providing your Highlands claim number.
CIGA's only source of receiving documents is the address below.
Mail received at this address will result in the item sent to be imaged and
electronically routed to the assigned adjuster.
California Insurance Guarantee
Association
PO Box 29066
Glendale, CA 91209
You may also fax claim documents to CIGA at (818)
291-1863. Please include the CIGA claim number and the documents faxed will
be electronically routed to the claim/adjuster. If you do not have the
CIGA claim number, please include the pre-fix 151-, followed by the Highlands
claim number (Example: 151-123456A).
What if I have
a new claim that I want to report?
If you already reported the claim, you need do nothing. If your claim was reported to the liquidator,
it is a reported claim to CIGA.
New claims should be reported to Mary Blevins at Highlands
Receiver, Prime Tempus. Contact Mary
Blevins at mpblevins@primetempus.com or (512) 894-3705.
Has my policy
been cancelled?
The Liquidation Order will set the date of cancellation, usually 30
days after the effective date of the order, unless your policy terminates prior
to this date.